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Support

Something not working, or a question the guide doesn't answer? Write to us at support@synapturn.app. We read every message.

Restore your purchase

On a new iPhone, open Settings → See Plus → Restore purchases. Use the same Apple Account you bought Plus with.

iCloud sync isn't updating

Sync needs Plus, iCloud turned on for Packmorrow, and the same Apple Account on each device. Changes can take a minute to arrive.

No reminders

Check Settings → Notifications → Packmorrow, and give the trip a date. Reminders follow the trip's dates.

The Lock Screen list doesn't appear

It needs Plus, a trip leaving today, and Live Activities allowed for Packmorrow in Settings.

Something filed in the wrong place

Move it once (long-press, Edit, Section). Packmorrow remembers.

Get your lists out

Settings → Your data → Export backup.

The guide covers everything else